All Systems Operational

Uptime over the past 90 days. View historical uptime.
Services Operational
Capacity IQ App Operational
Capacity IQ Web Operational
Capacity IQ Mobile Operational
Capacity IQ Gateway Operational
Capacity IQ Integration Operational
Capacity IQ SQL Operational
Data IQ Sync Operational
Location IQ Operational
Access Solution Operational
Infrastructure Operational
Network Operational
Authentication Operational
Compute Operational
Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 1, 2026

No incidents reported today.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Missing cases in Access IQ
Resolved - This has been remediated.
Oct 29, 15:38 GMT
Update - This has been remediated.
Oct 23, 17:32 BST
Update - Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Oct 22, 18:07 BST
Update - Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Oct 22, 17:35 BST
Identified - Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Oct 22, 16:55 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 16:26 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 15:53 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 15:22 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 15:03 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 14:28 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Oct 22, 14:01 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Oct 22, 13:21 BST
Update - We are continuing to investigate this issue.
Oct 22, 13:20 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Oct 22, 12:44 BST
Update - Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Oct 22, 12:08 BST
Investigating - We are currently investigating the issue in Access IQ where users are unable to see all open cases. We will be providing an update shortly as our team gather further information.
Oct 22, 11:35 BST

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Oct 22, 2026

Oct 21, 2026

October Deployment 2026
Completed - The scheduled maintenance has been completed.
Oct 21, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 01:00 BST
Scheduled - Deployment Window Details: UK

Date: October 21st 2026

Start Time: 1:00 AM BST

End Time: 3:00 AM BST

Duration: 2 HRS



Dear Valued Client,

We would like to notify you of upcoming scheduled deployment for Capacity IQ . During this period, you may experience a minor degradation of service.

This deployment is part of our ongoing efforts to maintain system stability, performance, and security. Our team will work diligently to complete the maintenance as efficiently as possible and to minimize any impact.

We appreciate your understanding and continued partnership. Should you have any questions or require assistance, please contact our support team at +44 7476 994566.

Our next scheduled maintenance window will be November 18th 2026 1:00 AM BST to 3:00 AM BST.
Oct 9, 18:52 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

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