Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Posted Oct 22, 2026 - 18:07 BST
Update
Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Posted Oct 22, 2026 - 17:35 BST
Identified
Our development team has identified the issue causing missing cases in Access IQ and is actively working on a fix. We will provide another update as soon as more information becomes available.
Posted Oct 22, 2026 - 16:55 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 16:26 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 15:53 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 15:22 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 15:03 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 14:28 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide an update shortly.
Posted Oct 22, 2026 - 14:01 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Posted Oct 22, 2026 - 13:21 BST
Update
We are continuing to investigate this issue.
Posted Oct 22, 2026 - 13:20 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Posted Oct 22, 2026 - 12:44 BST
Update
Our team is continuing to investigate the missing cases issue in Access IQ. We will provide a further update shortly.
Posted Oct 22, 2026 - 12:08 BST
Investigating
We are currently investigating the issue in Access IQ where users are unable to see all open cases. We will be providing an update shortly as our team gather further information.
Posted Oct 22, 2026 - 11:35 BST
This incident affected: Services (Access Solution).